Your Review is an extremely powerful way to spread information about your business. But like all word-of-mouth, the information on Your Review is in the hands of your customers. However, you can take steps to encourage potential customers to choose your business.

1) See if your business has been reviewed and claim your listing

Once you've listed your car dealer, you'll receive free email alerts when your business is reviewed. If your business is not already on Your Review, you can get started by contacting us.

2) Engage with Customers (reviewers are your "key influencers")

Reviews provide a great opportunity to engage with customers. When you receive a positive review, we recommend that you thank the reviewer for their patronage and reinforce your commitment to providing a high level of customer service. Likewise, if you get a review that's not so good, you should respond to this feedback and apologise that the customer didn't have a great experience (regardless of who's fault it is!). You can explain your side of the story and take this opportunity to demonstrate to everyone else that you're a business that cares about customers.

3) Recognise opportunities to improve your service

Use your Your Review reviews to find out about any potential service problems and help you continue to improve your service levels (particularly useful for times when you're relying on staff to provide good service). The customers reviewing your business will remain anonymous.

4) Get more Your Review reviews

Businesses with several positive reviews tend to get a lot of attention and new customers. So don't be shy! Ask your customers to review your business on Your Review. The more positive reviews you have, the higher your business will rank. Businesses with more reviews get more Your Review traffic.

5) Put your best foot forward

By joining us, you can add images and describe your business and the products / services you provide. This way people can see your business in the best light possible.

6) Tell others about your great customer feedback

Your Review is all about letting people know about the businesses that provide great service.